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Privacy Policy

Daedalus Auto Ltd

Privacy Policy

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Last updated: 12/12/2025

Daedalus Auto Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you engage with our car and motorcycle detailing services.

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1. Who We Are

Daedalus Auto Ltd
Registered in: United Kingdom
Services: Vehicle detailing services for cars and motorcycles, including cleaning, correction, enhancement, and protection packages.

We are the data controller for the personal information we collect.

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2. Information We Collect

We may collect and process the following types of personal data:

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2.1 Information You Provide Directly

  • Full name

  • Address

  • Email address

  • Phone number

  • Vehicle information (make, model, registration, condition)

  • Service preferences or requirements

  • Payment information (processed securely via third-party payment processors—we do not store card details)

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2.2 Information Collected Automatically

  • Website usage data (via cookies or analytics tools, if applicable)

  • IP address

  • Browser type and device information

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2.3 Information from Communications

  • Messages sent via email, website contact forms, text messages, or social media

  • Booking or inquiry details

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3. How We Use Your Information

We use your personal data to:

  • Provide, manage, and complete vehicle detailing services

  • Communicate regarding bookings, queries, or service updates

  • Issue invoices, receipts, and manage payments

  • Maintain internal records and service history

  • Improve our services and customer experience

  • Send marketing communications (only with your explicit consent)

  • Comply with legal or regulatory obligations

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4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual obligation: Processing necessary for providing services you request

  • Legitimate interest: Service improvement, business administration, customer support

  • Consent: Marketing communications or use of non-essential cookies

  • Legal obligation: Accounting, tax records, insurance, or compliance purposes

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5. How We Store and Protect Your Data

We take reasonable technical and organisational measures to keep your information secure. This includes:

  • Secure devices and encrypted storage

  • Password-protected systems

  • Restricted access to personal data

  • Use of reputable third-party services with their own security measures

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, typically up to 6 years for service and financial records, unless legally required otherwise.

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6. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Payment processors

  • Insurance providers (if related to a claim)

  • Accountants or legal advisors

  • IT or website service providers

All third parties are required to respect the security and confidentiality of your information.

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7. Your Data Rights

Under UK GDPR, you have the right to:

  • Access your personal data (“Subject Access Request”)

  • Request correction of inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request a copy of your data in a portable format

  • Withdraw consent at any time (e.g., marketing preferences)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: www.ico.org.uk

To exercise your rights, contact us using the details below.

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8. Cookies & Website Tracking

If our website uses cookies or analytics tools, they may gather usage data to help us improve website performance. Non-essential cookies are only used with your consent.

A separate Cookie Policy can be provided upon request or added to your website.

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9. Links to Third-Party Websites

Our website or social media pages may contain links to other websites. We are not responsible for the privacy practices of external sites.

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10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Daedalus Auto Ltd
Email: info@daedalusauto.com
Phone: 07387 707624
Address: Unit 136, The Commercial Centre, Picket Piece, Andover, SP11 6RU

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date.

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